The "Client Communication" Conversation - More Experience

Written by Production Director Kt

We?ve heard it a million times: communication is the key to successful relationships. This doesn?t make it any less true in the agency world. And through the years, Phenomblue has benefitted from a boom in communication tools. From the dominance of email, we?ve added video conferencing, Skype and Basecamp to our communication toolbox. This arsenal of tech-related tools allows our Production and Engagement teams to be as accessible and flexible when communicating with clients. And we?re not alone. Agencies and businesses of all types have evolved client communications. Basecamp alone touts more than 5 million users, 4 million projects and 46 million files. Yet at Phenomblue, we don?t hold quantity over quality, especially when it comes to client relationships.

Don?t get me wrong, we use Basecamp daily. Our Producers are in and out of Basecamp all day long, posting messages, checking off milestones, uploading files. But this is coupled with the practice of picking up the phone. You know, actually talking, real-time, voice-to-voice with clients and partners. It?s simply obeying one of the main tenets of advertising: match your medium to your message. And Basecamp (or other software or app based communication tools) aren?t always the right medium. Sometimes it makes the most sense to reach out one-to-one and have a conversation. And it takes people in a relationship to know when to post and when to call. Relationships have a personal element to them, and for all their strengths, communication tools like Basecamp can?t replace the personal aspect. You wouldn?t date someone you only know through text messages, so why should a client settle for a Producer they only know from Basecamp posts or emails? We don?t think they should. Productive and collaborative communication is more than trading written messages. It?s listening. It?s asking questions. It?s affirming and challenging. And more often than not, conversation is the best way to do all of the above. It?s communicating with our clients because we care not just about what we have to say, but about what they have to contribute. As a whole, client services is a big conversation, and project communication shouldn?t be any different. After all, there?s a lot to say about agencies that can?t be bothered to talk with their clients.

Source: http://more.phenomblue.com/the-client-communication-conversation

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Video: Michigan tornadoes flatten neighborhoods

>>> been a record-setting week for weather, as we've been reporting here, but last night when word arrived of tornados as far north as michigan in the month of march it went from weird to dangerous in a hurry. weather channel meteorologist mike seidel with us tonight from dexter, michigan . mike, good evening.

>> reporter: good evening, brian. in situations like this, post tornado, we often see debris everywhere. we often notice the oddities. take a look at this second floor bedroom closet and there are clothes and shirts still on the hangers. in a matter of seconds yesterday, this neighborhood was transformed by the twister.

>> you hear the siren.

>> reporter: the tornados came quickly. sweeping across southeast lower michigan .

>> it looks like it's coming right at us.

>> reporter: this was caught on camera as it approached dexter shortly after 5:30 p.m .

>> looked like it was going to clear up. all of a sudden it came down.

>> reporter: houses destroyed, businesses flattened. all in an instant.

>> i don't think it was 40 seconds and it was over.

>> reporter: many left homeless. some wandered the neighborhood trying to figure out what to do next.

>> find a place to sleep. get a new house at some point. do whatever you've got to do.

>> reporter: severe thunderstorms hit the area. accompanied by large hail and driving rain. today, people have begun to count the cost. more than 100 homes damaged. some taken right down to their foundations, but amazingly, no one was killed or injured. warning sirens likely made all the difference.

>> wedding album.

>> reporter: wendy martin ran inside with her children soon as she heard the alert. she looked out into the yard where the swingset once stood.

>> when i saw it go by, i hunkered down with my kids. i covered them up. they were screaming.

>> reporter: john missed the storm by 15 minutes . his security camera caught the moment of impact. as cleanup continues, folks here are grateful that this destructive storm didn't cause more harm.

>> amazing that over 100 houses damaged and there is no death toll. not even an injury count.

>> reporter: the storm was rated an ef-3 on the fujita scale with winds as high as 145 miles per hour. this is the earliest the entire state of michigan has seen a tornado this strong on ronde going back to 1950 . one of the reasons is you have to have warm moist air. usually we don't see that air this far north in march, but we did yesterday. temperatures in the upper 70s in nearby detroit. take a look at the jet stream . this is why it's been so warm for the past week. in fact, over the past week we set 1,800 new record highs. a big ridge involves the eastern 2/3 of the country. we've never seen anything like this last so long, record across all the states. again today more records. chicago, notable third day in a row they broke 80. for the first time an astronomical winter. winter continues until tuesday. bismark broke 80 degrees. we don't see any end in sight right now. until the middle of next week, we can call these the dog days of march.

>> unbelievable situation. so thankful no loss of life or serious injuries. mike seidel in michigan tonight.

Source: http://video.msnbc.msn.com/nightly-news/46765248/

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Kitchen Improvement Hollywood Style

When you have a remodeling company look at your kitchen, you need to make sure they listen to your ideas for kitchen improvement. It may be just another job for them, but if it is, they are not the contractors you want working on your house. Your ideas count, and you should make a point to get them across.

Your kitchen can benefit from little extra attention that you keep in mind while improving it. Home kitchen improvement tips can help you get quite right type of kitchen for your home where you would have adequate space, all essential accessories, finest counter tops, counters, excellent exhaustion system, well crafted and furnished cupboards or shelf and off course gas system.

It is a fact that every kitchen is the focal point of any home, be it a house or an apartment or a small condo.

There is no home without a cooking area since this is the place where all food preparation takes place. Not only that but people also like to hang out in the kitchen after a hard day?s work. Breakfast is eaten here, the afternoon coffee is also consumed here with some invited friends and children love doing their homework in the kitchen around their moms to help them with the algebra.

One of the areas of your house that you might want to change and improve is the kitchen. You can of course improve it little by little starting with a specific portion first then to the next so that you will not be able to startle yourself on the cost. By doing this, you will notice that small changes can already create a big impact in your kitchen.

So you want to improve your kitchen, but you do not have the time, or an extensive budget for re-decorating. Well do not worry about it anymore. There are plenty of answers to your kitchen problem that will cost you very little time as well as very little money.

If you?re planning to remodel your kitchen with the best modern amenities then you need to include a stainless steel sink on your list. Stainless steel sinks are the most commonly-used item in your kitchen; this is where you wash your dishes, kitchen implements, and ingredients. You need to make sure that you get one of high quality, durable enough to withstand use, and of course, with the right specifications to fit your taste.

When you are about to undertake a kitchen improvement project, one of the things you need to take care of is installing modern kitchen appliances. Old appliances bring down any kitchen and make it look old, boring and bland. Modern appliances for the kitchen, on the other hand, can take any kitchen to the next level and make it elegant, eco-friendly and extremely efficient.

While planning a house, many people tend to overlook the importance of the kitchen. For a huge majority of the population it is just a mandatory portion that has to be in a house but it is not given the appropriate amount of thought process and planning that it deserves.When you are designing, decorating or redesigning your kitchen, one of the most important aspect is building or buying new kitchen cabinets. However with the many types out there, how do you know which one is the best for your own cooking space?

Decorative lighting, can be a way for you to drastically change the look and mood of your kitchen, without breaking the bank. If you kitchen is looking a bit dark and dingy, but you don?t have the money for a complete facelift, then why not give it a partial facelift? Start by giving your cabinets a good clean.

Are you seeking innovative, interesting ways to improve your kitchen? Kitchen improvement through renovation or full-scale remodeling is a great way to breathe new life into your home. This is popular whether you?ve lived in your home for a number of years, or have purchased a home for the first time.

When you think about implementing any future kitchen improvements, you should also consider carefully everything and anything that is needed to make this ?once in a life time? kitchen improvements project a reality. You may even want to incorporate some important appliances that are missing in your existing kitchen. Installing items like a dishwasher, or a garbage disposal or perhaps, a microwave oven, may transform your kitchen into a truly useful and inviting place to spend a lot of your precious time.

Source: http://www.1directory.net/home-improvement/kitchen-improvement-hollywood-style-26171.html

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PayPal backs down on erotic e-book ban

5 hrs.

In an about face of a policy that in recent weeks threatened to cut off the accounts of?erotica e-book?publishers that may publish "obscene" content, PayPal has updated its policy to focus on the removal of specific e-books, rather than mandate the removal of entire classes of books.

PayPal's director of communications, Anuj Nayar, wrote a blog post on March 8 that made it clear PayPal?"is a payments company. The right to use PayPal?s service is not the same as the right to speak."?And as such, it would not allow its service "to be used to purchase material focused on rape, incest or bestiality."

But back in late February, e-book publishers such as Smashwords said it was given only a few days to "achieve compliance" or else have its PayPal services deactivated. Founder?Mark Coker emailed?Smashwords authors, publishers and literary agents to let them know about PayPal's crackdown in requiring them to remove categories of books that may contain rape, incest or bestiality -- labeling such actions as censorship.

And with that, it was able to rally groups such as the Electronic Frontier Foundation (EFF), The American Booksellers Foundation for Free Expression (ABFFE) and the National Coalition Against Censorship (NCAC) for support.

Nayar reiterated PayPal's acceptable-use policy, which?

prohibits the use of the payment service for the sale of e-books that contain any of the above practices in text and/or images, as well as anything that includes child pornography.

He also tried to reassure customers and others who clamored against PayPayl for infringing on freedom of speech that the company did not shut down e-book publishers and that it was "working with the small number of affected merchants to come to a mutually agreeable solution that allows maximum freedom of expression, while protecting PayPal from the brand, regulatory and compliance risk associated with this type of content."

Nayar wrote a blog post Tuesday that updated the policy to focus on "individual books, not on entire 'classes' of books. Instead of demanding that e-book publishers remove all books in a category, we will provide notice to the seller of the specific e-books, if any, that we believe violate our policy. We are working with e-book publishers on a process that will provide any affected site operator or author the opportunity to respond to and challenge a notice that an e-book violates the policy."

Smashwords' Coker responded with another email proclaiming victory:?

"This is a big, bold move by PayPal. It represents a watershed decision that protects the rights of writers to write, publish and distribute legal fiction. It also protects the rights of readers to purchase and enjoy all fiction in the privacy of their own imagination. It clarifies and rationalizes the role of financial services providers and pulls them out of the business of censoring legal fiction."

--

Check out Technolog on?Facebook, and on Twitter, follow?Athima Chansanchai, who is also trying to keep her head above water in the?Google+?stream.

Source: http://www.technolog.msnbc.msn.com/technology/technolog/paypal-backs-down-erotic-e-book-ban-438760

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China says preparing against possible WTO rare earth case

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[ [ [['powerful storms stretching', 8]], '28493546', '0' ], [ [ [['basic norm that death is private', 6]], '28413590', '0' ], [ [['songwriter also saw a surge in sales for her debut album', 6]], '28413590', '1', 'Watch music videos from Whitney Houston ', 'on Yahoo! Music', 'http://music.yahoo.com' ], [ [['keyword', 9999999999999999999999999999999999999999999999999999999]], 'videoID', '1', 'overwrite-pre-description', 'overwrite-link-string', 'overwrite-link-url' ] ]

Source: http://news.yahoo.com/china-says-preparing-against-possible-wto-rare-earth-095700358.html

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Google Adjusts Citator in Google Scholar Legal Opinions

? Google Book Scan Project Slows Down | Main

March 12, 2012

Google Adjusts Citator in Google Scholar Legal Opinions

Google made a significant change last week to the way it displays citing cases in Google Scholar case displays:

Today [March 8], we are changing how we present citations to legal opinions. Now, instead of sorting the citing documents by their prominence, we sort them by the extent of discussion of the cited case. Opinions that discuss the cited case in detail are presented before ones that mention the case briefly. We indicate the extent of discussion visually and indicate opinions that discuss the cited case at length, that discuss it moderately and those that discuss it briefly. Opinions that don't discuss the cited case are left unmarked.?

Sounds an awful lot like the citation philosophy in KeyCite.? [MG]

March 12, 2012 in Legal Research | Permalink

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Source: http://feedproxy.google.com/~r/LawLibrarianBlog/~3/FEOVE66anP8/google-adjusts-citator-in-google-scholar-legal-opinions.html

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Clues to long-lost Leonardo da Vinci masterpiece found

UC San Diego researchers say they have found tantalizing clues to a mystery that has puzzled the art world for five centuries: the fate of a lost masterpiece by Leonardo da Vinci.

Samples taken from a stone wall hidden behind a fresco that adorns the Palazzo Vecchio in Florence, Italy, appear to contain a black pigment similar to the one Leonardo used on his masterpiece "Mona Lisa," the researchers announced Monday. Other samples contained a red lacquer-like substance and a beige material apparently applied with brush strokes ? both consistent with the presence of a painting.

The findings are the latest in a quest to discover whether Leonardo's missing masterpiece, "The Battle of Anghiari," might have been intentionally spared by a fellow artist, Giorgio Vasari, when Vasari decorated the palazzo with his own frescoes.

Experts have long believed the Leonardo was destroyed a few decades after it was abandoned, unfinished, by the Renaissance master. And Monday's announcement left some skeptical because the results have not been independently verified.

But Maurizio Seracini, the UC San Diego researcher who has led the search for the Leonardo for three decades, called the findings "very encouraging."

"The evidence does suggest we are searching in the right place," said Seracini, director of UC San Diego's Center of Interdisciplinary Science for Art, Architecture and Archaeology.

Seracini, whose current work is a partnership with the National Geographic Society and the city of Florence, acknowledged that the results were preliminary. "There is still a lot of work to be done to solve this mystery."

The stone wall where Seracini has focused his research is in the Hall of 500, the seat of government in Florence. In the early 1500s, Leonardo and his rival Michelangelo Buonarroti were commissioned to decorate the hall with scenes of Florentine military victories.

Michelangelo completed only a sketch of his scene before being called back to Rome to paint the Sistine Chapel. Leonardo completed a central scene but abandoned his painting when his experimental technique ? oil painted on a base of plaster mixed with wax or linseed oil ? failed. In some areas, the colors ran together and the plaster separated from the wall, according to contemporary accounts.

Still, both works were hailed as masterpieces.

Today the stone wall on which Seracini thinks Leonardo worked is hidden behind a large fresco painted by Vasari, who was asked to decorate the room a few decades after Leonardo and Michelangelo abandoned their scenes.

Vasari, considered a father of art history for his biographies of Renaissance painters, was an admirer of Leonardo, and he praised the "incredible skill" demonstrated in the master's incomplete scene. Some have thought it would be out of character for Vasari to have destroyed Leonardo's work to make way for his own.

The theory took on new life in recent years as Seracini's team used high-tech analyses to find a narrow gap between Vasari's fresco and the building's original stone wall. With the help of ultrasound, infrared, ultraviolet, microwave and other imaging technologies, they were able to virtually peel away layers of pigment, plaster and brick, stripping the centuries-old wall to its bones and narrowing the potential locations of Leonardo's work.

The search stirred controversy last fall when Italian conservation authorities let Seracini's team drill holes through Vasari's fresco to insert tiny probes into the wall. The holes were made in areas where Vasari's original paint was already missing.

Nevertheless, hundreds of leading art historians from Europe and the United States decried Seracini's work, saying that he was destroying a known masterpiece in a futile quest to find a missing one.

It is those probes that revealed the evidence announced Monday, including beige marks that, according to a news release from National Geographic, "could only have been applied by a paintbrush."

Seracini said Monday's announcement was a vindication of his quest.

His critics are not convinced.

"The results are from a private lab and have not been verified by any third party," said Tomaso Montanari, an Italian art historian who launched a petition to stop the work. "These data do not change the situation one iota."

The National Geographic Channel will air a documentary about the search Sunday.

jason.felch@latimes.com

Source: http://feeds.latimes.com/~r/latimes/news/science/~3/Uobw43Oxr7s/la-me-davinci-fresco-20120313,0,7382628.story

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Empire Co adjusted profit boosted by real estate

(Reuters) - Empire Co Ltd , parent of Sobeys, Canada's No. 2 grocer, reported higher adjusted quarterly earnings on Tuesday, helped by its real estate investments.

Sobeys' contribution to adjusted earnings, excluding minority interests, was little changed from the same quarter last year, at C$65.5 million ($66.1 million), compared with C$65.4 million.

But Empire's other operations contributed C$6.7 million, versus C$3.0 million a year earlier. Earnings were helped in part by higher revenue from Empire's investment in Crombie Real Estate Investment Trust .

Last month, Crombie reported a 5.4 percent rise in property revenue for the quarter ended December 31. For the entire year, Crombie said it provided a total unitholder return of more than 17 percent.

The REIT invests in income-producing retail, office and mixed-use properties in Canada, and owns a portfolio with commercial properties in eight provinces.

Empire said earnings were also helped by higher average selling prices on residential lots. The company has a stake in Genstar, which is primarily a residential developer.

Net income for the quarter ended February 4 fell to C$80.0 million, or C$1.17 a share, from C$88.9 million, or C$1.31, a year earlier. But adjusted earnings rose to C$72.2 million, or C$1.06 a share, from C$68.4 million, or C$1.01 a share.

Analysts, on average, had expected earnings of C$1.10 a share, according to Thomson Reuters I/B/E/S.

Sales rose 2.8 percent to C$3.98 billion. Sales at established Sobeys stores, a key measure for retailers, rose 1.2 percent.

Empire hares rose 0.24 percent to C$57.54 on Tuesday morning on the Toronto Stock Exchange.

($1=$0.99 Canadian)

(Reporting by Allison Martell; and by Pav Jordan; editing by Peter Galloway and Rob Wilson)

Source: http://news.yahoo.com/sobeys-parent-says-sales-adjusted-profit-141350703.html

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Salamanders As Pets

Wondering concerning pet food f?r salamanders? Well th?n th? g??d news ?? th?t n??th?r

th? fireplace salamanders n?r th? tiger salamanders ?r? fussy eaters. Th?? each h??? a healthy

appetite. Salamanders ?r? carnivores ?nd wh?n within th? wild, th??r foods list ?? quite

varied. ??? m?? feed th?m pillbugs, beetles, earthworms, woodlice, slugs, t?n? moths,

crickets ?nd meal worms. H?w???r, whereas keeping aquatic salamanders ?? pets, a pet owner h?? t? g?t

water invertebrates l?k? water fleas, brine shrimp ?nd Daphnia. M??t salamanders ?r? nocturnal ?nd hence feeding th?m ?n th? d?rk w??ld b? th? best way t? facilitate th?m stick t?

th??r natural feeding habits. Al??, salamanders respond best t? foods th?t m???. therefore feed th?m live prey. L?k?

already ???d, cleanliness ?? th? m??t ?m??rt?nt facet ?f

proper pet look ?ft?r keeping salamanders ?? pets. Hence, ensure th?t

uneaten food ?nd droppings ?r? regularly aloof fr?m th? tank.

T? outline ?n ?n exceedingly common parlance, th? process ?f putting

someone t? sleep ?forever? ?r act ?f giving a simple death ?? understood ?? euthanasia. Th?? process ?? surrounded b? grounds ?f

controversies w?th respect t? humans, ?t?s conjointly something wh??h

many pet house owners h??? t? b? compelled t? form up th??r mind f?r. Wh?n pets g?t severely unwell, w?th hopes ?f recovery

th?t ?r? near nil, one possibility ?? t? h?l? th?m g?t rid ?f th??r pain.

H?w???r, th? d??????n utterly rests w?th th? owner?s discretion. S?m? w??ld

possibly feel th?t th? illness w?ll b? somehow managed ?nd th?

life ?f th??r beloved pets m?ght b? prolonged. Wh?l?, ??m? m?? n?t b? ?bl? t? bear th? suffering ?f th??r dogs ?nd w?ll d???d? t? liberate th?m fr?m th??r pain. Here w? w?ll discuss ?n ??m?

?m??rt?nt spheres ?f dog euthanasia.

Well, concerning euthanasia f?r dogs professionals ?nd cons, d? th?? extremely

matter wh?n ?t?s ?b??t ???r pet?s suffering? Y??r pet ?? ?l?? littered w?th a severe illness ?r a birth defect

th?t ?? incorrigible even w?th th? ?????t?n?? ?f ?n? surgeries, n?r w?th ?n? medications. I mean,

serving t? th? pet t? urge back t? a traditional life ?? near

impossible. In such a case, wh?t?s th? major

repercussion? Th? animal ?h??ld compromise w?th th? quality ?f h?? life ?nd

die painful deaths everyday ?f survival. Finally, th?

day comes wh?n th? animal w?ll n? longer hold ?n ?nd ?h??ld giving up ?f h?? painful life. S?, several believe th?t dog euthanasia, though a

troublesome d??????n, ???ld b? a favor wh??h people w?ll d?

t? th??r pets, t? urge th?m out ?f th??r unbearable pain ?nd discomfort. H?w???r, t?

?r??t? up one?s mind f?r such a process isn?t ?? straightforward ?? putting th? th??ght ?f

doing ?t ?n black ?nd white. S?, ?? invariably ???d, th? d??????n lies within th? perception ?f th? dog?s owner; whether h? w?nt? t? ??t th? miseries ?f th? animal b? giving h?m a painless

death ?r d??? h? want t? prolong h?? life w?th th? th??ght th?t th? pet deserves t? measure ??

long ?? h? ??n!
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G?t helpful advice ?b??t th? topic ?f ? m?k? sure t? read th?? page. Th? time h?? come wh?n proper info ?? really ?nl? one click away, ??? th?? possibility.

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Source: http://thedietsolutionprogramsreview.com/salamanders-as-pets/

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Where To Buy Friends On Facebook - Internet Based Business Articles

Friends are one of the most important things in life; and the more you have the better; helping to enrich life and make things easier. From support at times of need, to company when there is a party to be had, having a wide social group is always going to be good. It has long been said that it is not possible to buy friends, though this isn?t strictly true anymore.

It would be fair to say that it is never good to buy friends, if you have to bribe people to spend time with you, they are not going to be the most reliable of people after all. However, as social networking becomes ever important, the number of friends each person has on their account is somewhat of a status symbol.

It is all about personal choice though. Indeed, in many cases, looking to buy friends for social networking sites is something wonderful. For freelance professionals for example, it is a great way to build up customers, recognition and value. For companies too, it is a great way of building up potential targets.

As exploiting the benefits of social networking becomes ever important to build up, promote and maintain business, many companies are looking at building potential customer bases in this way. Whilst an aggressive form of advertising, it is something that is becoming increasingly accepted with online marketing.

Answering the growing need to buy friends therefore, online marketing companies put together packages to answer the call. Packages are designed to target only those likely to be interested, thus optimizing for individual and professional alike.

The decision to become a friend is also retained by the person receiving the invitation; unless their parameters have been set up counter to this. Once again, this leaves the control very much with the potential friend.

As the trend for living and working online grows, being contacted in this way and staying on touch in this way is preferred by many. It removes much of the hassle of looking for something, whilst also makes things immediately accessible. As time shortens, this is only a good thing.

In life, as a person, it is important to be wanted and needed and reliant by and on others. As such, having to buy friends will never create true, lasting relationships. In the business world however, this is not the case; that isn?t too say much the same amount of work will have to put in to keep those relationships strong.

Wanting to buy friends for your online business? In this buy friends site, you?ll be shown the answers to all of your questions.

Source: http://internetbasedbusinessarticles.com/133429/where-to-buy-friends-on-facebook/?utm_source=rss&utm_medium=rss&utm_campaign=where-to-buy-friends-on-facebook

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